Getting Help#
The Research Support team at Kellogg enables and accelerates the academic research being pursued by our faculty and PhD students. We bring expertise from a wide variety of professional disciplines to help solve problems that can arise throughout the life cycle of a research project.
For all questions about KRS services, email rs@kellogg.northwestern.edu .
Office Hours#
Kellogg Research Support holds weekly office hours at the Kellogg Global Hub, Room 5422, every Wednesday from 10:00 a.m. to 12:00 p.m.
Get an Account#
KLC and KLC Reserve: Email rs@kellogg.northwestern.edu . No additional setup is needed for KLC Reserve if you already have KLC access.
WRDS: Register with your Northwestern email address.
Athena and Redivis: Email rs@kellogg.northwestern.edu .
Kellogg Linux Cluster#
To report an issue with KLC or get help troubleshooting, email rs@kellogg.northwestern.edu .
For Quest-level issues (login nodes, scheduler, storage quotas), also see the Northwestern RCDS Getting Help page.
Datasets#
For questions about dataset access, availability, or using a specific dataset, email rs@kellogg.northwestern.edu . Include the name of the dataset and a brief description of what you are trying to do.
For questions about datasets available through Northwestern Libraries (via SSDS), see the Social Science Data Services page.
Kellogg Data Hosting#
For access requests or questions about WRDS, Athena, or Redivis, email rs@kellogg.northwestern.edu .
Other Northwestern Resources#
Northwestern RCDS Getting Help — Quest, storage, and general HPC support from Northwestern IT
Northwestern IT Help — general IT support for Northwestern systems